Mano de una persona sujetando una maleta en el lobby de un hotel, recepcionista al fondo.
Persona con maleta en recepción de hotel mientras una recepcionista está al fondo.

Privacy Policy

1. Information to the user

Who is responsible for the processing of your personal data?

PROMOTIONS AND INVESTMENTS LUAL 2006, S.L. is the RESPONSIBLE for the processing of the USER’s personal data and informs you that this data will be processed in accordance with the provisions of Regulation (EU) 2016/679, of April 27 (GDPR), and Organic Law 3/2018, of December 5 (LOPDGDD).

Why do we process your personal data and why do we do it?

According to the form where we have obtained your personal data, we will treat it confidentially to achieve the following purposes: In the form General contracting conditions (Reservations-Accommodation) Manage your reservation, process the payment and proceed with the shipment, based on the general contracting conditions. (for the execution of a contract or pre-contract, 6.1.b GDPR) Manage, maintain, improve or develop the services provided. (for the execution of a contract or pre-contract, 6.1.b GDPR) Conduct satisfaction and quality surveys. (for the legitimate interest of the responsible party, art. 6.1.f GDPR) In the form Reservations Formalize reservations at the responsible party’s accommodation. (for the execution of a contract or pre-contract, 6.1.b GDPR) Send commercial advertising communications by email, fax, SMS, MMS, social networks or any other electronic or physical means, present or future, to clients, which may enable commercial communications regarding products or services that are similar to those that were initially contracted with the client (art. 21.2 LSSI). (for the legitimate interest of the responsible party, art. 6.1.f GDPR) In the form Newsletter Send informational newsletters, news, online offers and promotions. (by the consent of the interested party, 6.1.a GDPR)

How long will we keep your personal data?

They will be kept for no longer than necessary to maintain the purpose of the processing or there are legal prescriptions that dictate their custody, and when it is no longer necessary for this, they will be deleted with appropriate security measures to guarantee the anonymization of the data or their total destruction.

Who do we provide your personal data to?

No communication of personal data to third parties is foreseen unless it is necessary for the development and execution of the processing purposes, to our service providers related to communications, with whom the RESPONSIBLE has signed confidentiality and data processing agreements required by current privacy regulations.

What are your rights?

The rights that assist the USER are: Right to withdraw consent at any time. Right of access, rectification, portability, and deletion of your data, and to limit or oppose their processing. Right to file a complaint with the supervisory authority (www.aepd.es) if you consider that the processing does not comply with current regulations.

Contact information to exercise your rights:

PROMOTIONS AND INVESTMENTS LUAL 2006, S.L. C/ Osario, 7 – 14001 CÓRDOBA (Córdoba). E-mail: direccion@hotellaboutique.com

2. Obligatory or Optional Nature of the Information Provided by the User

USERS, by checking the corresponding boxes and entering data in the fields marked with an asterisk (*) in the contact form or presented in download forms, expressly and freely and unequivocally accept that their data is necessary to address their request, by the provider, with the inclusion of data in the remaining fields being voluntary. The USER guarantees that the personal data provided to the RESPONSIBLE are truthful and is responsible for communicating any changes to them. The RESPONSIBLE informs that all the data requested through the website are mandatory, as they are necessary for the provision of an optimal service to the USER. If not all the data is provided, it is not guaranteed that the information and services provided will be completely tailored to your needs.

3. Security Measures

In accordance with the provisions of current regulations on the protection of personal data, the RESPONSIBLE is complying with all the provisions of the GDPR and LOPDGDD regulations for the processing of personal data under its responsibility, and manifestly with the principles described in article 5 of the GDPR, by which they are treated in a lawful, fair, and transparent manner in relation to the data subject and adequate, relevant, and limited to what is necessary in relation to the purposes for which they are processed. The RESPONSIBLE guarantees that it has implemented appropriate technical and organizational policies to apply the security measures established by the GDPR and the LOPDGDD in order to protect the rights and freedoms of USERS and has provided them with the appropriate information so that they can exercise them. For more information on privacy guarantees, you can contact the RESPONSIBLE through PROMOTIONS AND INVESTMENTS LUAL 2006, S.L. C/ Osario, 7 – 14001 CÓRDOBA (Córdoba). E-mail: direccion@hotellaboutique.com